About the job
This job is about leading operational excellence and performance across dnata Catering’s national units. By partnering with senior leaders, you will have the opportunity to improve service delivery and customer outcomes while driving impactful operational improvement initiatives. The team thrives on collaboration, inclusivity, and a shared commitment to high performance.
You'll be responsible for
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Driving operational excellence
Set direction and lead the delivery of operational performance initiatives across all units.👥
Building team capability
Build capability within teams to deliver measurable improvements in service quality and compliance.📈
Monitoring performance data
Monitor and analyse performance data to inform action plans and remedial strategies.Key criteria
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Operational performance leadership experience
Experience leading operational performance initiatives in complex organisations.View
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Influencing and collaboration skills
Demonstrated ability to influence senior leaders for impactful results.View
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Analytical and commercial mindset
Strong analytical skills with a solution-focused approach to challenges.View
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