About the job
This job is about stepping into a senior Manager, Operations Performance role at dnata Catering, where you will lead the charge in delivering operational excellence across various units. Your impact will be significant as you partner with senior leaders to enhance service delivery and customer satisfaction. The team thrives on collaboration, innovation, and a commitment to high-quality service that meets national standards.
You'll be responsible for
🏆
Driving operational excellence
Set direction and lead the delivery of operational performance initiatives across all units.👥
Building team capability
Build capability within teams to deliver measurable improvements in service quality and compliance.📈
Monitoring performance data
Monitor and analyse performance data to inform action plans and remedial strategies.Key criteria
📈
Experience leading operational performance initiatives
Demonstrated experience in driving performance improvements in complex organisations.View
🤝
Ability to influence senior leaders
Proven capability to collaborate with senior leaders for impactful results.View
📊
Strong analytical mindset
Proficiency in data analysis to support performance decision-making.View
View more
