Unisys4 followers51 jobs

Master Technical Field Engineer

Mid levelFull-timeHybridCanberra ACT, AustraliaInformation technologyPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about ensuring that computer-related products are installed, maintained, and serviced effectively. This role is crucial for providing top-notch support to end users, ensuring their productivity and satisfaction. The team thrives on collaboration and professionalism, making it a great environment for those passionate about IT.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔧

Installing and maintaining equipment

Installing, repairing, and maintaining End User Productivity and Service Desk Equipment at client locations.
🛠️

Providing Level 2 and Level 3 support

Delivering both remote and on-site support for incidents and service requests that require advanced troubleshooting.
😊

Ensuring customer satisfaction

Maintaining a high degree of professionalism and ensuring customer satisfaction throughout all transactions.

Key criteria

🔧

IT support experience

Proven experience delivering IT support services with specified KPIs.

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🔒

NV2 Security Clearance

Valid NV2 Security Clearance required for this job.

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🗣️

Effective communication skills

Demonstrated verbal and written communication skills essential for support.

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A meaningful career starts with a match

View your fit

5 criteria for this job
IT support experience
Proven experience delivering IT support services with specified KPIs.

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NV2 Security Clearance
Valid NV2 Security Clearance required for this job.

View

Effective communication skills
Demonstrated verbal and written communication skills essential for support.

View

Problem-solving abilities
Strong analytical mindset for troubleshooting and resolving issues.

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Flexible schedule
Open to shifting schedules to meet client needs.

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