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Master Technical Field Engineer

Mid levelSeniorFull-timeHybridCanberra ACT, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about ensuring a top-notch client experience while leading a team of technicians. Success in this role means being a subject matter expert, troubleshooting complex issues, and continuously improving processes. Collaboration and a commitment to excellence are key values in the team.

Meet the team

About the company

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You'll be responsible for

🧑‍🏫

Leading teams

May serve as team or site leader, providing direction to other technicians.
🌟

Ensuring client satisfaction

Ensures best in class client experience across Field Engineering operations.
📊

Monitoring performance

Monitors equipment, system and network performance, identifying and addressing systemic and/or recurring issues.

Key criteria

🎓

High School Diploma or GED

Required educational qualification for this job.

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🔒

Active NV1/NV2 security clearance

Mandatory security clearance for access to sensitive information.

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🛠️

7+ years of relevant experience

Demonstrated experience in field engineering operations.

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View your fit

5 criteria for this job
High School Diploma or GED
Required educational qualification for this job.

View

Active NV1/NV2 security clearance
Mandatory security clearance for access to sensitive information.

View

7+ years of relevant experience
Demonstrated experience in field engineering operations.

View

Technical certification or Associate Degree
Preferred educational background for specialized skills.

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Client engagement experience
Experience resolving complex client issues and ensuring satisfaction.

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