Ramsay Health Care
Medical Receptionist - Dandenong
About the job
The Medical Receptionist job offers an exciting opportunity for a customer service superstar to join a supportive team in a fast-paced clinic in Dandenong. This role is crucial in ensuring a smooth patient experience, from managing inquiries to maintaining a welcoming environment. The team values learning, resilience, and empathy, creating a dynamic workplace where everyone can thrive.
You'll be responsible for
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Managing phone enquiries
Handling all phone inquiries in a timely, professional, and confidential manner.🏢
Front of house reception
Greeting patients upon arrival and ensuring a welcoming atmosphere.📅
Scheduling appointments
Coordinating and scheduling appointments for patients and referrers efficiently.What we're looking for
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View fit
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Time management skills
Proven ability to manage appointments and schedules efficiently.View fit
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Attention to detail
High level of accuracy in handling patient information and invoices.View fit
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