Medical Receptionist
About the job
The Medical Receptionist job at Lumus Imaging in Ipswich is all about providing exceptional support to patients and ensuring a smooth experience for their appointments. This role is vital in creating a welcoming environment and managing essential reception duties, making a positive impact on the local community's health services. The team thrives on collaboration and support, fostering a culture where everyone can grow and develop their skills.
You'll be responsible for
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Greeting patients
Welcoming patients at the front desk and ensuring they feel comfortable and informed.📅
Managing appointments
Coordinating and booking radiology exams through various systems.📞
Handling inquiries
Taking and directing incoming telephone calls to assist patients and medical professionals.Key criteria
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Customer service experience
Demonstrated experience providing exceptional customer service in a reception setting.View
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Data entry skills
Proven data entry skills with attention to detail for patient records.View
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Appointment booking experience
Experience managing appointment bookings through various systems.View
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