Medical Receptionist
About the job
The Medical Receptionist job at Capital Radiology offers an exciting opportunity for a customer service superstar to join a supportive team in a fast-paced clinic. This role is vital for ensuring a positive experience for patients and maintaining the clinic's efficiency. Team members thrive on collaboration and are eager to uplift each other while providing exceptional care.
You'll be responsible for
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Managing phone enquiries
Managing all phone enquiries in a timely, professional and confidential manner to ensure excellent customer service.👋
Front of house reception
Front of house reception and greeting patients upon arrival to create a welcoming atmosphere.📅
Scheduling appointments
Scheduling appointments for patients and referrers to ensure smooth clinic operations.Key criteria
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Customer service experience
Demonstrated experience managing phone enquiries professionally.View
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Appointment scheduling skills
Experience scheduling appointments for patients and referrers.View
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Attention to detail
Proven ability to maintain confidentiality and accuracy in records.View
