Medical Secretary
About the job
This job is about being a Medical Receptionist at Lumus Imaging in Maroubra, where you will be the first point of contact for patients. Your role is crucial in creating a welcoming environment and ensuring efficient operations at the clinic. The team values a supportive and passionate approach to delivering exceptional patient care, making it a great fit for those who thrive in a collaborative atmosphere.
You'll be responsible for
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Greeting and assisting patients
Creating a welcoming and friendly atmosphere for patients as the first point of contact.📞
Managing appointment bookings
Handling appointment schedules and ensuring efficient patient flow in the clinic.💳
Processing billing and payments
Accurately managing billing processes and patient correspondence to support the administrative team.Key criteria
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High-level customer service experience
Proven experience in delivering exceptional customer service.View
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Strong communication skills
Demonstrated ability to communicate effectively with patients and team.View
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Excellent organisational skills
Experience managing schedules and prioritising tasks in busy environments.View
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