Meeting & Events Operations Manager
About the job
The Meetings & Events Operations Manager at Crowne Plaza Geelong is a pivotal job that shapes and leads event operations during an exciting growth period. This position is all about creating exceptional experiences for guests and clients while ensuring flawless delivery of conferences, meetings, weddings, and special events. The team thrives on collaboration and a hands-on approach, working together to maximize guest satisfaction and operational efficiency.
You'll be responsible for
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Leading operational delivery
Lead the operational delivery of all meetings, conferences, weddings, gala dinners, and special events, ensuring exceptional delivery and client satisfaction.👥
Managing the team
Manage, coach, and develop the Meetings & Events Operations team to maximize guest satisfaction and operational efficiency.🔍
Conducting reviews
Conduct post-event reviews and identify opportunities for continuous improvement, ensuring compliance with safety and hotel policies.Key criteria
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Event management experience
Proven experience managing conferences, weddings, and large-scale events.View
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Financial acumen
Demonstrated ability managing departmental budgets and labour costs.View
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Leadership skills
Experience leading and motivating operational teams in hospitality.View
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