MEMBER SERVICES ASSISTANT - AUSTRALIAN COUNSELLING ASSOCIATION, NUNDAH, QLD
About the job
The Member Services Assistant at the Australian Counselling Association plays a vital role in supporting both existing and prospective members. This position is all about providing high-quality service and ensuring that members feel valued and supported. The team thrives in a friendly and collaborative environment, where everyone is driven by a shared purpose to advance the counselling profession.
You'll be responsible for
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Attending to enquiries
Responding to inquiries from prospective and existing ACA members across phone and digital channels.📝
Assisting in processing memberships
Helping with the processing of new memberships and annual renewals to ensure smooth operations.🏢
General office administrative tasks
Performing various administrative duties, including mail processing and maintaining a clean front of house environment.Key criteria
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Excellent communication skills
Demonstrated ability to engage with members effectively.View
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Data entry experience
Proven experience in data entry and using Microsoft Excel and Word.View
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Attention to detail
Strong focus on accuracy in administrative tasks.View
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