RAC WA
7 jobs

Member Solutions Consultant

JuniorMid levelFull-timeOfficeJoondalup WA 6027, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Member Solutions Consultant position at RAC is all about creating sustainable value for members by providing personalized support and solutions. This job plays a crucial role in helping over 1.3 million members get back on the road, ensuring they feel valued and understood. The team thrives on collaboration, celebrating successes together while fostering a culture of growth and empowerment.

You'll be responsible for

📞

Providing support and guidance

Be the first point of contact for around 50–60 RAC members each day, offering reassurance and assistance.
🎯

Delivering tailored solutions

Understand individual needs and offer personalized solutions to members.
🔍

Navigating multiple systems

Confidently manage various systems while engaging in high-quality conversations with members.

Key criteria

💻

Strong computer literacy

Experience confidently navigating multiple systems while engaging with members.

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📈

Experience in fast-paced environments

Proven background meeting KPIs and sales targets individually and as part of a team.

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🗣️

Clear communication skills

Demonstrated ability to build rapport and engage in supportive conversations.

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View more

Meet the team

About the company

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A meaningful career starts with a match

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4 criteria for this job
Strong computer literacy
Experience confidently navigating multiple systems while engaging with members.

View

Experience in fast-paced environments
Proven background meeting KPIs and sales targets individually and as part of a team.

View

Clear communication skills
Demonstrated ability to build rapport and engage in supportive conversations.

View

Empathy and resilience
Experience supporting members through challenging situations with understanding.

View

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