RAC WA
5 jobs

Member Solutions Consultant

JuniorMid levelFull-timeOfficeJoondalup WA 6027, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Member Solutions Consultant job at RAC is all about creating sustainable value for members through trust and security. This role is crucial as it serves as the first point of contact for over 1.3 million members, helping them get back on the road with personalized solutions. The team thrives on collaboration, support, and celebrating successes together.

You'll be responsible for

📞

Providing support to members

Be the first point of contact for around 50–60 RAC members each day, offering guidance and reassurance.
🖥️

Navigating multiple systems

Confidently manage various systems while delivering high-quality conversations with members.
🎯

Tailoring solutions

Understand individual needs and offer personalized solutions to members.

Key criteria

💻

Computer literacy

Strong ability to navigate multiple systems effectively.

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📈

Experience in fast-paced environments

Proven experience meeting KPIs and sales targets.

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🗣️

Clear communication skills

Demonstrated ability to build rapport with members.

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Meet the team

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4 criteria for this job
Computer literacy
Strong ability to navigate multiple systems effectively.

View

Experience in fast-paced environments
Proven experience meeting KPIs and sales targets.

View

Clear communication skills
Demonstrated ability to build rapport with members.

View

Empathy and resilience
Experience supporting members through challenging situations.

View

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