As a Concession Manager, you will play a vital role in delivering financial targets and key performance indicators while focusing on creating a warm and genuine customer service experience. Your journey will involve building and empowering a team that exceeds expectations, all while embodying the cultural values of the company. The team thrives on collaboration and a shared commitment to excellence, making it a fantastic opportunity to grow and make an impact.
You'll be responsible for
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Driving a customer-centric culture
Creating a warm and meaningful in-store experience to enhance customer satisfaction.π
Achieving financial targets
Driving sales, profit, and productivity by ensuring the achievement of all key performance indicators.π€
Collaborative leadership
Working collaboratively with other managers to foster a supportive and high-performing environment.Skills you'll need
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Customer service
Creating a warm and genuine customer service experience is essential for this job.π₯
Team leadership
Inspiring and empowering the team through collaborative leadership, training, and development is key.π°
Financial management
Managing budgets, interpreting financial reports, and generating efficient rosters are crucial for success.View more