About the job
This job is about making a positive impact on individuals' lives through effective claims management. As a Mobile Case Manager, you will play a crucial role in helping injured workers return to work while supporting their employers. The team values collaboration and a learning culture, ensuring everyone feels valued and empowered.
You'll be responsible for
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Delivering personalised assistance
Providing face-to-face assistance to workers and employers to support their needs.💬
Providing compensation advice
Offering workers’ compensation advice to stakeholders including workers, employers, and providers.🏢
Conducting community visits
Visiting work sites or medical clinics to ensure comprehensive support for injured workers.Key criteria
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Rehabilitation and return to work knowledge
Demonstrated knowledge and experience in rehabilitation and return to work processes.View
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NSW workers’ compensation legislation knowledge
Proven understanding of NSW workers’ compensation laws and regulations.View
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Effective listening and conflict resolution skills
Ability to understand and address the needs of injured workers.View
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