EML Group
Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPeople and culturePosted 1 week ago
About the job
The Mobile Case Manager position at EML is an exciting opportunity to make a positive impact on individuals' lives every day. As part of a diverse team, you will provide personalized face-to-face claims management and support during their return-to-work journey. EML fosters a collaborative and inclusive culture, ensuring that every employee feels valued and has the chance to grow in their career.
You'll be responsible for
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Delivering personalized assistance
Deliver personalized face-to-face assistance to workers and employers over a defined period of time as agreed with the Case Manager.💼
Providing workers compensation advice
Provide workers compensation advice to stakeholders including workers, employers and providers.🏥
Conducting community visits
Conduct community visits inclusive of but not limited to work sites or medical clinics.What we're looking for
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Proven case management experience
Demonstrated ability to facilitate workforce reintegration.View fit
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Knowledge of NSW workers compensation legislation
Understanding of relevant laws and regulations is essential.View fit
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Effective listening and conflict resolution skills
Ability to address the needs of individuals recovering from injuries.View fit
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