Monitoring Centre Operator
About the job
Join Securecorp as a Casual Monitoring Operator and be part of a dynamic team dedicated to providing top-notch security services. This job offers a fantastic opportunity to contribute to the safety of communities while developing your skills in a supportive environment. The team values diversity, growth, and collaboration, making it a great fit for those looking to make a meaningful impact.
You'll be responsible for
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Monitoring alarms and CCTV
You will be responsible for monitoring alarms and CCTV to identify potential incidents.đ
Handling calls
Attending to a high volume of outbound and inbound calls, liaising with police and internal stakeholders.đ
Incident reporting
Compiling and completing reports in a timely manner to document incidents and responses.Key criteria
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Current monitoring licence
Possession of a valid licence for monitoring operations.View
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Customer service experience
Minimum of 1 year in customer service or monitoring.View
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Report writing skills
Proven ability to compile and complete reports timely.View
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