Motor Assessor Melbourne
About the job
This job is all about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes. As a Motor Assessor, your technical knowledge and strong customer skills will play a crucial role in preparing accurate repair quotes and negotiating settlements. The team values collaboration and inclusivity, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Assessing vehicles
Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks⚖️
Managing escalations
Manage escalations and disputes, ensuring timely and fair resolutions✅
Conducting quality checks
Conduct reinspection, audits, and quality checks to maintain repair standardsKey criteria
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Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics required.View
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3+ years post-trade experience
Demonstrated experience in motor assessment and repair.View
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Quote writing and estimating skills
Proven ability to prepare accurate repair quotes.View
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