Suncorp Group10 followers51 jobs

Motor Assessor Melbourne

Mid levelFull-timeHybridMelbourne VIC, AustraliaProfessional servicesCustomer service and supportPosted 4 months agoVerified 3 days ago
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About the job

This job is all about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes. As a Motor Assessor, your technical knowledge and strong customer skills will play a crucial role in preparing accurate repair quotes and negotiating settlements. The team values collaboration and inclusivity, creating a supportive environment where everyone can thrive.

You'll be responsible for

🚗

Assessing vehicles

Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks
⚖️

Managing escalations

Manage escalations and disputes, ensuring timely and fair resolutions
✅

Conducting quality checks

Conduct reinspection, audits, and quality checks to maintain repair standards

Key criteria

🔧

Trade qualification in motor assessment

Cert III in panel beating, spray painting, or mechanics required.

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🛠️

3+ years post-trade experience

Demonstrated experience in motor assessment and repair.

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📝

Quote writing and estimating skills

Proven ability to prepare accurate repair quotes.

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Meet the team

About the company

View your fit

5 criteria for this job
Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics required.

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3+ years post-trade experience
Demonstrated experience in motor assessment and repair.

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Quote writing and estimating skills
Proven ability to prepare accurate repair quotes.

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Knowledge of repair methods and compliance
Understanding of insurance codes and repair standards.

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Current unrestricted Australian driver's license
Valid license for assessing vehicles on-road.

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