Suncorp Group10 followers51 jobs

Motor Assessor

Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesCustomer service and supportPosted 6 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is all about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes. As a Motor Assessor, you will play a vital role in ensuring that customers receive the best service possible while maintaining repair standards. The team values collaboration and supports each other in a flexible work environment.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🚙

Assessing vehicles

Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks
⚖️

Managing escalations

Manage escalations and disputes, ensuring timely and fair resolutions
✅

Conducting quality checks

Conduct reinspection, audits, and quality checks to maintain repair standards

Key criteria

🔧

Trade qualification in motor assessment

Cert III in panel beating, spray painting, or mechanics required.

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🛠️

3+ years post-trade experience

Demonstrated experience as a Motor Assessor essential.

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📝

Quote writing and estimating skills

Proven ability to prepare accurate repair quotes.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics required.

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3+ years post-trade experience
Demonstrated experience as a Motor Assessor essential.

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Quote writing and estimating skills
Proven ability to prepare accurate repair quotes.

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Knowledge of repair methods
Understanding of insurance codes and compliance standards.

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Current unrestricted Australian driver's licence
Valid licence necessary for vehicle assessments.

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