Suncorp Group6 followers103 jobs

Motor Assessor

Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesCustomer service and supportPosted 2 months ago
View your fit0 of 5 criteria met

About the job

This job is all about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes. As a Motor Assessor, you will play a vital role in ensuring that customers receive the best service possible while maintaining repair standards. The team values collaboration and supports each other in a flexible work environment.

You'll be responsible for

🚙

Assessing vehicles

Assess vehicles on-road and via desktop using Suncorp’s assessing frameworks
⚖️

Managing escalations

Manage escalations and disputes, ensuring timely and fair resolutions
✅

Conducting quality checks

Conduct reinspection, audits, and quality checks to maintain repair standards

What we're looking for

🔧

Trade qualification in motor assessment

Cert III in panel beating, spray painting, or mechanics is essential.

View fit

🛠️

3+ years post-trade experience

Demonstrated experience in motor assessment and repair processes.

View fit

📝

Quote writing and estimating skills

Proven ability to prepare accurate repair quotes and negotiate.

View fit

View more

Meet the team

About the company

pending fit

0 of 5 criteria met
Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics is essential.

View

3+ years post-trade experience
Demonstrated experience in motor assessment and repair processes.

View

Quote writing and estimating skills
Proven ability to prepare accurate repair quotes and negotiate.

View

Current unrestricted Australian driver’s licence
Valid licence required for vehicle assessments and inspections.

View

Knowledge of repair methods and compliance
Understanding of insurance codes and repair standards is crucial.

View

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