Suncorp Group
Motor Assessor - NSW
Mid levelFull-timeHybridCentral Coast Council, NSW, AustraliaProfessional servicesCustomer service and supportIT supportPosted 2 days ago
About the job
This job is all about assessing and resolving motor claims with precision and care, driving customer trust through high-quality repair outcomes. As a Motor Assessor, you will play a crucial role in ensuring that vehicles are repaired to the highest standards while supporting customers through the entire process. The team values collaboration and is committed to creating a diverse and inclusive environment where everyone feels valued and connected.
You'll be responsible for
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Negotiating with repairers
Achieving the best repair method, cost, and quality outcomes through effective negotiation🚗
Assessing vehicles
Conducting assessments on-road and via desktop using Suncorp’s assessing frameworks⚖️
Managing escalations and disputes
Ensuring timely and fair resolutions for escalated issues and disputesWhat we're looking for
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Trade qualification in motor assessment
Cert III in panel beating, spray painting, or mechanics is essential.View fit
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3+ years post-trade experience
Demonstrated experience in motor assessment and repair processes.View fit
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Quote writing and estimating skills
Proven ability to prepare accurate repair quotes and negotiate settlements.View fit
View more