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Motor Claims Officer

JuniorMid levelFull-timeHybridParramatta NSW 2150, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about joining QBE as a Claims Officer, where you will manage Total Loss, Fire & Theft motor claims in a supportive and friendly team environment. The role is crucial in providing exceptional service to customers and ensuring claims are handled efficiently. QBE values teamwork and offers full training, making it a fantastic opportunity for anyone looking to advance their career.

Meet the team

About the company

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You'll be responsible for

🌟

Providing exceptional service

Delivering an exceptional operational and customer service experience for diverse internal and external stakeholders, including customers, brokers, and partnerships.
📈

Assisting in business growth

Helping in the growth and retention of business by providing timely and effective solutions that adhere to QBE guidelines.
📝

Managing claims

Overseeing fire, theft & total loss claims in line with set procedures and policies, ensuring accurate documentation and prompt resolution.

Key criteria

📄

Claims management experience

Proven experience managing motor claims effectively and efficiently.

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🤝

Customer service skills

Demonstrated strong customer service skills with a focus on satisfaction.

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🗣️

Communication proficiency

Excellent verbal and written communication skills for stakeholder engagement.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Claims management experience
Proven experience managing motor claims effectively and efficiently.

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Customer service skills
Demonstrated strong customer service skills with a focus on satisfaction.

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Communication proficiency
Excellent verbal and written communication skills for stakeholder engagement.

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Organizational skills
Exceptional organizational skills to manage competing priorities effectively.

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