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National Fleet Service Manager

SeniorFull-timeHybridBrisbane QLD, AustraliaPosted 6 days agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

The National Fleet Services Manager position is all about shaping sustainable transport solutions and enhancing customer relationships. This job plays a crucial role in driving service market growth and ensuring that National Fleet customers receive exceptional support. The team thrives on collaboration, innovation, and a strong commitment to customer satisfaction.

Meet the team

About the company

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You'll be responsible for

👥

Leading customer relationships

Acting as the senior customer-facing lead for National Fleet customers across the post-sale lifecycle.
🚀

Driving service market growth

Strengthening customer retention and service contract penetration to enhance lifecycle value outcomes.
📊

Monitoring performance and governance

Using insights to identify growth opportunities and ensure commitments are visible and progressed to completion.

Key criteria

🔧

Aftersales experience

Significant experience in aftersales within heavy vehicle sectors.

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🤝

Relationship management skills

Demonstrated ability to build trusted relationships with fleet customers.

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📊

Commercial acumen

Strong understanding of customer needs and lifecycle profitability outcomes.

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A meaningful career starts with a match

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5 criteria for this job
Aftersales experience
Significant experience in aftersales within heavy vehicle sectors.

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Relationship management skills
Demonstrated ability to build trusted relationships with fleet customers.

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Commercial acumen
Strong understanding of customer needs and lifecycle profitability outcomes.

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Matrix leadership experience
Experience influencing outcomes in matrixed organisational environments.

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Heavy vehicle market knowledge
Deep understanding of the Australian heavy vehicle service market.

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