Bupa17 followers11 jobs

National Optimisation and Support Manager

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 8 hours agoVerified 20 hours ago
Pending fitX of Y criteria met

About the job

This job at Bupa is all about shaping a future where healthcare is more connected and personal. As a leader in healthcare, Bupa is committed to helping people live healthier, happier lives, and this position plays a crucial role in that mission. The team thrives on collaboration and innovation, ensuring that every voice is heard and valued.

Meet the team

About the company

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You'll be responsible for

🏢

Leading operations

Leading and managing the day-to-day operations of the Practice Support Hub supporting Bupa Dental and Bupa Optical & Hearing nationally.
🛠️

Overseeing help desk

Overseeing a Level 1 Help Desk, ensuring efficient service delivery, operational planning and KPI achievement.
📣

Driving communication

Driving effective communication and collaboration between Central Support Office teams and practices.

Key criteria

📊

Operational excellence experience

Proven experience driving operational excellence in healthcare environments.

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🤝

People leadership skills

Demonstrated ability to lead and coach high-performing teams.

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📈

KPI achievement

Experience delivering against KPIs and service levels in operations.

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A meaningful career starts with a match

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4 criteria for this job
Operational excellence experience
Proven experience driving operational excellence in healthcare environments.

View

People leadership skills
Demonstrated ability to lead and coach high-performing teams.

View

KPI achievement
Experience delivering against KPIs and service levels in operations.

View

Healthcare operations knowledge
Understanding of healthcare operations and regulatory requirements.

View

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