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Network Support Engineer, Leo Networking Software

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The job focuses on supporting Amazon Leo's Low Earth Orbit satellite network, which aims to provide reliable internet connectivity to underserved areas. This position plays a crucial role in ensuring operational excellence and network performance, making a significant impact on customer satisfaction. The team values collaboration and innovation, working together to enhance network operations and deliver exceptional service.

You'll be responsible for

🔧

Responding to network-related incidents

Diagnosing and troubleshooting network issues including connectivity problems, performance degradation, and security concerns in a timely manner.
🌍

Supporting deployment of network capabilities

Assisting in the monitoring, testing, and reporting of new network infrastructure including satellites, gateway sites, and points of presence across geographic regions.
📈

Monitoring network performance

Investigating network performance to ensure maximum efficiency and operational uptime for customers.

Key criteria

🔧

Network engineering experience

2+ years of experience with large-scale network engineering.

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🛠️

Technical support experience

Proven 2+ years in technical support roles.

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📜

Scripting skills

Experience scripting in modern programming languages like Python or Bash.

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Meet the team

About the company

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View your fit

5 criteria for this job
Network engineering experience
2+ years of experience with large-scale network engineering.

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Technical support experience
Proven 2+ years in technical support roles.

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Scripting skills
Experience scripting in modern programming languages like Python or Bash.

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Cloud networking knowledge
In-depth understanding of cloud networking concepts and technologies.

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Satellite networking experience
2+ years of experience with satellite-based telecommunication networking.

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