Night Auditor - Crowne Plaza Carlton
About the job
As a Part Time Night Auditor at Crowne Plaza Melbourne Carlton, you will oversee hotel operations during the night shift, ensuring financial transactions are accurately recorded and compliance with legal requirements is maintained. This job is crucial for providing exceptional service to guests and maintaining the hotel's security and operations during the night. The team values collaboration and support, creating a welcoming environment for both guests and staff.
You'll be responsible for
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Performing accounting procedures
Perform end-of-day accounting and financial reporting procedures, including reconciling room revenues, verifying room rates, posting room charges, and ensuring the accuracy of all financial records.💰
Balancing transactions
Balance all cash, check, and credit card transactions and compile daily financial reports.🌟
Providing customer service
Provide exceptional customer service to guests during the night shift, handling any guest inquiries or complaints and ensuring that all guest needs are met.Key criteria
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Hotel operations experience
2+ years of experience in hotel operations or accounting.View
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Financial record-keeping skills
Proven attention to detail and accuracy in financial records.View
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Customer service expertise
Demonstrated ability to handle difficult guest situations with tact.View
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