Night Auditor
About the job
The Night Auditor position at Sofitel Sydney Wentworth is all about ensuring a smooth overnight operation while delivering exceptional guest service. This job plays a vital role in managing end-of-day financial processes and maintaining high standards of security and presentation at the front desk. The team thrives on collaboration and communication, ensuring every guest feels valued and well taken care of.
You'll be responsible for
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Assisting with auditing and balancing
Assist the Night Manager with end-of-day auditing and balancing for all hotel outlets to ensure accurate financial processes.💳
Managing guest accounts
Accurately manage guest accounts, reservations, and billing using Opera Cloud to provide seamless service.📞
Maintaining communication
Maintain communication with all departments, handling guest inquiries and requests promptly and professionally to enhance guest experiences.Key criteria
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Financial transaction accuracy
Proven experience managing financial transactions with precision.View
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Guest service expertise
Demonstrated experience delivering exceptional service in hospitality.View
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Opera Cloud proficiency
Experience using Opera Cloud for guest accounts and billing.View
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