Accor Hotels11 followers389 jobs

Night Auditor

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 22 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Night Auditor position at Sofitel Sydney Wentworth is all about ensuring a smooth overnight operation while delivering exceptional guest service. This job plays a vital role in managing end-of-day financial processes and maintaining high standards of security and presentation at the front desk. The team thrives on collaboration and communication, ensuring every guest feels valued and well taken care of.

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You'll be responsible for

๐Ÿ“Š

Assisting with auditing and balancing

Assist the Night Manager with end-of-day auditing and balancing for all hotel outlets to ensure accurate financial processes.
๐Ÿ’ณ

Managing guest accounts

Accurately manage guest accounts, reservations, and billing using Opera Cloud to provide seamless service.
๐Ÿ“ž

Maintaining communication

Maintain communication with all departments, handling guest inquiries and requests promptly and professionally to enhance guest experiences.

Key criteria

๐Ÿ“Š

Financial transaction accuracy

Proven experience managing financial transactions with precision.

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๐Ÿ›Ž๏ธ

Guest service expertise

Demonstrated experience delivering exceptional service in hospitality.

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๐Ÿ’ป

Opera Cloud proficiency

Experience using Opera Cloud for guest accounts and billing.

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5 criteria for this job
Financial transaction accuracy
Proven experience managing financial transactions with precision.

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Guest service expertise
Demonstrated experience delivering exceptional service in hospitality.

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Opera Cloud proficiency
Experience using Opera Cloud for guest accounts and billing.

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Attention to detail
Strong ability to maintain accuracy in reports and audits.

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Night shift flexibility
Willingness to work night shifts and weekends as needed.

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