Accor Hotels11 followers389 jobs

Night Auditor

JuniorFull-timeOfficeBrisbane QLD, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Night Auditor position at Sofitel Brisbane Central is an exciting opportunity to contribute to exceptional guest experiences during overnight operations. This job is vital for maintaining smooth transactions and ensuring guest satisfaction, making a meaningful impact on the hotel's reputation. The team thrives on collaboration and support, creating a welcoming environment where everyone can shine.

Meet the team

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You'll be responsible for

⚖️

Balancing transactions

Balancing daily transactions and preparing overnight reports with precision and accuracy to ensure smooth operations.
✅

Verifying guest accounts

Verifying and reconciling guest accounts, ensuring all charges are correctly posted for accurate billing.
🌟

Providing customer service

Providing exceptional customer service during check-in, check-out, and throughout the night shift to enhance guest satisfaction.

Key criteria

📊

Night audit experience

Proven experience as a Night Auditor in hospitality.

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💻

Hotel management software proficiency

Experience with Opera Cloud and Microsoft Excel.

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🔍

Strong analytical skills

Demonstrated attention to detail and problem-solving abilities.

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A meaningful career starts with a match

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4 criteria for this job
Night audit experience
Proven experience as a Night Auditor in hospitality.

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Hotel management software proficiency
Experience with Opera Cloud and Microsoft Excel.

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Strong analytical skills
Demonstrated attention to detail and problem-solving abilities.

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Exceptional customer service
Experience delivering outstanding service during guest interactions.

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