Accor Hotels
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Night Auditor - Full Time

JuniorFull-timeOfficeMelbourne VIC, AustraliaPosted 4 months agoVerified 4 months ago
Pending fitX of Y criteria met

About the job

The Night Auditor position at Hotel Chadstone Melbourne MGallery is an exciting opportunity to support overnight operations and ensure a luxurious experience for all guests. This role is vital in creating memorable moments, managing daily reconciliations, and maintaining safety standards. Join a dynamic team in one of Melbourne's most iconic luxury hotels, where your contributions will truly make a difference.

You'll be responsible for

👋

Welcoming guests

Creating warm and personalized experiences for late arrivals and early departures.
📊

Managing reconciliations

Overseeing daily reconciliation of hotel outlets and completing nightly revenue postings accurately.
📞

Responding to inquiries

Promptly addressing guest enquiries and requests with a solution-focused approach.

Key criteria

🛎️

Night auditing experience

Proven experience in night auditing or front office roles.

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💻

Computer literacy

High level of computer skills, especially with Opera Cloud PMS.

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🗣️

Communication skills

Excellent written and verbal communication abilities.

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Meet the team

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4 criteria for this job
Night auditing experience
Proven experience in night auditing or front office roles.

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Computer literacy
High level of computer skills, especially with Opera Cloud PMS.

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Communication skills
Excellent written and verbal communication abilities.

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Guest experience focus
Demonstrated enthusiasm for delivering exceptional guest experiences.

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