Accor Hotels
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Night Auditor

JuniorFull-timeOfficeMelbourne VIC, AustraliaPosted 4 months agoVerified 4 months ago
Pending fitX of Y criteria met

About the job

As a Night Auditor at Hotel Chadstone Melbourne MGallery, you will be an essential part of the overnight operations, ensuring a seamless and luxurious experience for all guests. Your attention to detail and commitment to exceptional service will help create memorable moments for visitors. The team thrives in a supportive and dynamic environment, where collaboration and growth opportunities are abundant.

You'll be responsible for

👋

Welcoming guests

Creating warm and personalized experiences for late arrivals and early departures.
📊

Managing daily reconciliations

Overseeing daily reconciliation of hotel outlets and completing nightly revenue postings.
📞

Responding to inquiries

Promptly addressing guest inquiries and requests with a solution-focused approach.

Key criteria

🛎️

Night auditor experience

Proven experience in a Night Auditor or similar front office role.

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💻

Computer literacy

High level of computer literacy; experience with Opera Cloud PMS preferred.

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🗣️

Communication skills

Excellent written and verbal communication skills for guest interactions.

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5 criteria for this job
Night auditor experience
Proven experience in a Night Auditor or similar front office role.

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Computer literacy
High level of computer literacy; experience with Opera Cloud PMS preferred.

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Communication skills
Excellent written and verbal communication skills for guest interactions.

View

Attention to detail
Demonstrated attention to detail in managing guest accounts and reports.

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Flexible availability
Availability to work a 7-day rotating roster from 11:00pm to 7:00am.

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