Minor International
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Night Caretaker / Guest Service Agent

JuniorPart-timeHybridGold Coast, QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Night Caretaker job at Oaks Gold Coast Calypso Plaza Suites is all about creating a safe and welcoming environment for guests during overnight hours. This position plays a vital role in ensuring that guests have a comfortable stay while maintaining the property's presentation and security. The team thrives on collaboration and a shared commitment to delivering exceptional guest experiences.

You'll be responsible for

👋

Welcoming guests

Providing a warm and professional welcome to guests, managing late arrivals, departures, and inquiries throughout the night.
🏨

Monitoring property

Ensuring security, cleanliness, and presentation standards are maintained across designated areas during the night.
💳

Processing transactions

Accurately handling reservations, check-ins, check-outs, and guest account transactions while maintaining confidentiality.

Key criteria

🏨

Hotel operations experience

Demonstrated background in hotel operations or hospitality environments.

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💬

Communication skills

Exceptional communication skills for handling guest enquiries and concerns.

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💻

Computer literacy

Strong computer skills with property management systems experience.

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5 criteria for this job
Hotel operations experience
Demonstrated background in hotel operations or hospitality environments.

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Communication skills
Exceptional communication skills for handling guest enquiries and concerns.

View

Computer literacy
Strong computer skills with property management systems experience.

View

Attention to detail
High attention to detail for maintaining cleanliness and security standards.

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Availability for overnight shifts
Commitment to working overnight, weekends, and public holidays.

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