Minor International1 follower147 jobs

Night Guest Service Agent

JuniorFull-timeOfficeCessnock NSW 2325, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The job is about becoming a Night Guest Service Agent at Oaks Cypress Lakes Resort, where you will create memorable experiences for guests through exceptional service. This position is vital in ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team values collaboration and is dedicated to fostering a positive workplace culture that encourages personal growth and professional development.

You'll be responsible for

👋

Providing warm reception to guests

Deliver a friendly and efficient check-in process while addressing any immediate inquiries or needs.
💬

Maintaining clear communication

Engage with guests, colleagues, and stakeholders across various channels to provide exceptional service.
📅

Overseeing guest reservations

Accurately process guest reservations, updates, and special requests using property management systems.

Key criteria

🏨

Hospitality service experience

Demonstrated background in high-quality service within hospitality.

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📞

Effective communication skills

Proven ability to articulate information clearly across various channels.

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🌟

Positive guest experience focus

Experience in creating memorable guest experiences with attentive service.

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Meet the team

About the company

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4 criteria for this job
Hospitality service experience
Demonstrated background in high-quality service within hospitality.

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Effective communication skills
Proven ability to articulate information clearly across various channels.

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Positive guest experience focus
Experience in creating memorable guest experiences with attentive service.

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Flexible work schedule
Commitment to dynamic shifts, including weekends and holidays.

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