Minor International1 follower206 jobs

Night Guest Service Agent

JuniorPart-timeHybridSydney NSW, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The job is about being a Part-Time Night Guest Service Agent at Oaks Sydney Goldsbrough Suites, where creating memorable guest experiences is key. This position plays a vital role in ensuring guests feel welcomed and supported throughout their stay, from check-ins to providing local tips. The team values warmth, professionalism, and a personal touch, fostering a culture of collaboration and exceptional service.

You'll be responsible for

👋

Welcoming guests

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
🛎️

Assisting guests

Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
📅

Processing reservations

Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.

Key criteria

🏨

Hospitality service background

Demonstrated experience in high-quality service within hospitality.

View

🗣️

Clear communication skills

Exceptional ability to articulate information across various mediums.

View

🌟

Positive guest experience focus

Proven track record of creating memorable guest experiences.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on Minor International
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Hospitality service background
Demonstrated experience in high-quality service within hospitality.

View

Clear communication skills
Exceptional ability to articulate information across various mediums.

View

Positive guest experience focus
Proven track record of creating memorable guest experiences.

View

Flexible work schedule
Fully committed to varying shifts, including weekends and holidays.

View

Similar jobs

View all
Minor International
Minor International
Night Guest Service AgentBroome, WA · Part-time
The Night Guest Service Agent position at Oaks Broome Hotel is all about creating memorable guest experiences in a vibrant hospitality environment. This job is crucial for ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team thrives on delivering exceptional service and fostering a positive atmosphere, making it a fantastic opportunity for those passionate about hospitality.
Minor International
Minor International
Night Guest Service AgentCessnock, NSW · Full-time
The job is about becoming a Night Guest Service Agent at Oaks Cypress Lakes Resort, where you will create memorable experiences for guests through exceptional service. This position is vital in ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team values collaboration and is dedicated to fostering a positive workplace culture that encourages personal growth and professional development.
IHG Hotels & Resorts
IHG Hotels & Resorts
Assistant Night Manager | Full Time | Crowne Plaza MelbourneDocklands, VIC · Full-time
This job is about assisting the Night Manager in overseeing hotel operations during the night shift, ensuring guest safety and the timely completion of night audits. The impact of this role is significant, as it contributes to a secure and welcoming environment for guests. The team values collaboration and inclusivity, creating a supportive atmosphere where everyone can thrive.
Marriott
Marriott
Assistant Night ManagerSydney, NSW · Full-time
The Night Manager position is all about leading the night shift while ensuring a calm and efficient atmosphere for guests. This job plays a crucial role in creating memorable experiences and maintaining high standards of service. The team thrives on collaboration, support, and a shared commitment to excellence.