Scape Australia
Night Manager
Mid levelFull-timeOfficeAuchenflower QLD, AustraliaCustomer service and supportOperations consultingPeople operationsPosted 1 week ago
About the job
The Night Manager at Scape Toowong plays a vital role in ensuring the safety and security of residents while managing night operations. This position offers an exciting opportunity to create a vibrant and safe environment for students, making a significant impact on their living experience. The team values collaboration and communication, working together to provide exceptional service and support to all residents.
You'll be responsible for
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Conducting nightly audits
Ensuring accuracy and completeness of all financial transactions, including room charges, cash handling, and credit card transactions.🌙
Managing night shift operations
Overseeing guest check-ins and check-outs, responding to inquiries, and ensuring smooth operations during the night.🔒
Ensuring security and safety
Monitoring CCTV systems and promptly addressing any security concerns or emergencies.What we're looking for
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2+ years in customer service or operations
Experience ensuring guest satisfaction and operational efficiency.View fit
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Strong communication skills
Ability to convey information clearly and effectively.View fit
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Proficiency in Microsoft Office and databases
Experience managing data and financial transactions accurately.View fit
View more
