Accor Hotels11 followers242 jobs

Night Manager

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Night Manager position at Novotel Melbourne South Wharf is an exciting opportunity to lead night operations in a vibrant hotel environment. This role is crucial for delivering a seamless guest experience while ensuring safety and security during the overnight shift. The team values collaboration, growth, and a passion for hospitality, making it a perfect fit for those who thrive in dynamic settings.

You'll be responsible for

🌃

Overseeing nightly operations

Ensuring all departments function effectively during the overnight shift.
🤝

Managing guest relations

Handling any questions or issues that arise during the night shift with exceptional service.
📋

Conducting night audits

Ensuring financial transactions and reports are accurate for the hotel.

Key criteria

🌙

Night operations management experience

Proven experience overseeing hotel operations during night shifts.

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🤝

Guest relations expertise

Demonstrated ability to manage guest inquiries and resolve issues.

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📊

Knowledge of hotel management systems

Experience with systems like Opera and basic accounting skills.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Night operations management experience
Proven experience overseeing hotel operations during night shifts.

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Guest relations expertise
Demonstrated ability to manage guest inquiries and resolve issues.

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Knowledge of hotel management systems
Experience with systems like Opera and basic accounting skills.

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Safety and security awareness
Experience conducting property checks to ensure guest safety.

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First Aid certification
Current First Aid certification or willingness to obtain.

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