Accor Hotels13 followers538 jobs

Night Manager

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

Join Accor as a Night Manager and be part of a passionate team dedicated to delivering exceptional hospitality experiences. This job is all about ensuring guests feel valued and cared for, while also supporting your colleagues in a vibrant hotel environment. With opportunities for growth and a commitment to diversity and inclusion, your journey with Accor promises to be fulfilling and impactful.

You'll be responsible for

🌟

Ensuring high guest service levels

Overseeing guest experiences and ensuring satisfaction throughout their stay at the hotel.
🏨

Managing operational departments

Assisting with the management of various hotel departments to maintain smooth operations.
📚

Training and developing team members

Fostering professional growth and succession planning for Front Office staff.

Key criteria

🌟

Customer service experience

Proven experience delivering exceptional service to guests.

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🖥️

Opera Cloud proficiency

Experience using Opera Cloud for hotel management tasks.

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📅

Shift flexibility

Availability to work varied shifts, including weekends and holidays.

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Meet the team

About the company

Apply on Accor Hotels
You'll apply on an external website
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View your fit

5 criteria for this job
Customer service experience
Proven experience delivering exceptional service to guests.

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Opera Cloud proficiency
Experience using Opera Cloud for hotel management tasks.

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Shift flexibility
Availability to work varied shifts, including weekends and holidays.

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Senior First Aid Certificate
Valid QLD Senior First Aid Certificate for guest safety.

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Open manual driver's licence
Possession of a valid open manual driver's licence.

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