Accor Hotels13 followers538 jobs

Night Manager

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join Accor as a Night Manager and be part of a passionate team dedicated to responsible hospitality! This job is all about ensuring exceptional guest experiences while managing various operational departments. With a supportive environment that encourages growth and development, you will have the opportunity to shine and make a meaningful impact in the hospitality industry.

You'll be responsible for

🌟

Ensuring high guest service levels

You will oversee guest service across the hotel, ensuring that every guest feels valued and cared for during their stay.
📊

Managing operational departments

Assist in the management of all operational departments, including roster management, costings, and forecasting to ensure smooth operations.
👥

Leading the Front Office team

You will be responsible for the professional development of the Front Office team, ensuring strong succession planning and guest satisfaction.

Key criteria

🌟

Customer service experience

Proven experience delivering exceptional guest service in hospitality.

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🖥️

Opera Cloud proficiency

Demonstrated experience using Opera Cloud for hotel management tasks.

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📅

Shift flexibility

Availability to work varied shifts, including weekends and holidays.

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5 criteria for this job
Customer service experience
Proven experience delivering exceptional guest service in hospitality.

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Opera Cloud proficiency
Demonstrated experience using Opera Cloud for hotel management tasks.

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Shift flexibility
Availability to work varied shifts, including weekends and holidays.

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Senior First Aid Certificate
Valid Senior First Aid Certificate to ensure guest safety.

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Open manual driver's licence
Possession of a valid open manual driver's licence for operational needs.

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