Accor Hotels11 followers389 jobs

Night Manager

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

As a Night Manager at Accor, you will play a vital role in ensuring exceptional guest service in a vibrant hotel environment. Your passion for hospitality will help create memorable experiences for guests while working alongside a supportive team. This position offers an exciting opportunity for professional growth and the chance to be part of a company that values diversity and inclusion.

Meet the team

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You'll be responsible for

🏨

Ensuring guest service

Ensuring a high level of guest service at all times across the hotel is your primary responsibility.
📊

Managing operations

Assist with the management of all operational departments, including roster and costings.
🌍

Overseeing guest experience

Overseeing the whole guest experience from reservation through to departure is crucial.

Key criteria

🌟

Customer service experience

Proven experience delivering exceptional guest service in hospitality.

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🖥️

Opera Cloud proficiency

Demonstrated experience using Opera Cloud for hotel management tasks.

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📋

First Aid certification

Valid Senior First Aid Certificate for ensuring guest safety.

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Proven experience delivering exceptional guest service in hospitality.

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Opera Cloud proficiency
Demonstrated experience using Opera Cloud for hotel management tasks.

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First Aid certification
Valid Senior First Aid Certificate for ensuring guest safety.

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Open manual driver's licence
Possession of a valid open manual driver's licence for operational needs.

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Flexible availability
Experience working varied shifts, including nights and weekends.

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