NOC Operator - Broadcast Service Management Centre
About the job
As a NOC Operator at BAI Communications, you will play a vital role in ensuring the reliability of broadcast services across Australia in a dynamic 24/7 environment. Your contributions will directly impact the ability of national broadcasters and emergency services to maintain vital communications. The team thrives on clear communication, attention to detail, and a commitment to service excellence.
You'll be responsible for
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Monitoring alarms
Monitoring and triaging alarms from multiple network and broadcast management systems to ensure service assurance.🔧
Incident resolution
Remotely resolving incidents impacting managed broadcast services where possible and managing incident communications.📊
Daily audits
Performing daily audits to maintain data quality and service assurance across broadcast services.Key criteria
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Broadcast operations experience
Experience in broadcast, telecommunications, or network operations environments.View
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Alarm monitoring skills
Demonstrated ability to monitor and interpret alarms from management systems.View
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Incident management experience
Experience managing incidents within structured service management frameworks.View
