Cuscal Limited
Mid levelFull-timeOfficeGold Coast QLD, AustraliaCustomer service and supportPeople and cultureSalesPosted 2 weeks ago
About the job
The Key Leader job at lululemon is a vital part of the store leadership team, making a significant impact on both team members and guest experiences every day. This position focuses on leading by example, supporting Educators, and ensuring outstanding guest interactions while managing retail operations. The team thrives on collaboration, inclusivity, and a commitment to personal and professional growth.
You'll be responsible for
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Leading and supporting team members
Providing direct feedback, coaching, mentoring, and career path guidance to team members while addressing performance concerns.š„
Enhancing guest experience
Interacting with guests to assess their unique needs and providing customized solutions while ensuring a great experience.š
Managing store operations
Overseeing salesfloor operations, including planning coverage and reviewing business data to evaluate progress toward goals.What we're looking for
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1+ years of retail leadership experience
Demonstrated experience leading and supporting retail teams.View fit
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Guest experience focus
Proven ability to connect with and assist guests effectively.View fit
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Collaboration and teamwork
Experience working productively with diverse teams.View fit
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