Endava6 jobs

Onsite Support Engineer

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportInformation technologyPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Support Engineer at Endava, you will play a crucial role in ensuring the reliability and efficiency of our IT infrastructure. Your expertise will help maintain smooth operations, providing technical assistance and support to enhance the overall experience for users. The team values collaboration and is dedicated to creating an inclusive environment where everyone can thrive.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛠️

Providing technical assistance

Addressing hardware and software issues, network problems, and ensuring systems operate smoothly.
🔍

Troubleshooting and resolving technical problems

Identifying and fixing technical issues to enhance operational efficiency.
👥

Offering personalized IT support

Delivering tailored support to enhance the client's overall operational efficiency.

Key criteria

💻

Windows 10 and MacOS experience

Demonstrated experience in installation and troubleshooting.

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🔧

Hardware support skills

Proven ability to support various Windows and Apple devices.

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🌐

Networking knowledge

Understanding of networking concepts and troubleshooting skills.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Windows 10 and MacOS experience
Demonstrated experience in installation and troubleshooting.

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Hardware support skills
Proven ability to support various Windows and Apple devices.

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Networking knowledge
Understanding of networking concepts and troubleshooting skills.

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Microsoft Office 365 administration
Experience managing Microsoft Office 365 environments effectively.

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ITIL awareness
Familiarity with ITIL principles for service management.

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