About the job
This job is about creating a positive and engaging workplace for the Building Support Team at Metricon Homes. By managing customer expectations and collaborating with Site Managers, you will play a vital role in ensuring a seamless journey for customers towards settlement. The team thrives on support, openness, and continuous learning, making it an exciting opportunity to grow and contribute to Australia's largest home builder.
You'll be responsible for
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Providing guidance and assistance to the Building Support Coordinators
Ensuring customer needs and expectations are met while fostering a supportive team environment.📅
Chairing weekly workflow meetings
Reviewing all jobs in the region to identify anomalies and ensure adherence to KPIs.🔗
Liaising with estimating, suppliers, and key stakeholders
Following up or resolving specific issues for site personnel to ensure smooth operations.What we're looking for
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Building and construction knowledge
Working knowledge of building processes is essential.View fit
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Leadership and team development experience
Proven experience in motivating and developing teams.View fit
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Customer service expertise
Extensive experience in fast-paced customer service environments.View fit
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