Operations Associate
About the job
The Senior Operations Associate job at Eucalyptus is all about taking ownership and driving outcomes within the Supply Chain & Fulfilment team. This role is crucial for managing logistics, improving operational processes, and enhancing the patient delivery experience. Eucalyptus fosters a collaborative environment where structured thinkers with a passion for problem-solving can thrive and make a real impact on healthcare.
You'll be responsible for
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Acting as the primary point of contact for logistics
Owning day-to-day logistics, resolving delivery issues, investigating delays, returns, and damages, and coordinating fixes with couriers and pharmacies.📦
Managing courier relationships
Handling performance issues, escalations, evaluating alternative courier options, and overseeing trials and ongoing changes.💰
Driving cost improvements
Implementing strategies across logistics and fulfilment, with clear tracking of savings and impact on cost per order.Key criteria
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3-4 years in supply chain or operations
Experience in fast-paced environments is essential.View
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Exceptional analytics and problem-solving skills
Ability to drive data-driven decisions and improvements.View
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Strong communication and relationship management
Builds effective partnerships with stakeholders and suppliers.View
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