About the job
The Operations Coordinator position at JB Hi-Fi is all about contributing to exceptional customer service while maximizing profitability and enhancing efficiency. This job plays a vital role in ensuring operational excellence by following policies and procedures. The team thrives in a fast-paced, casual environment where diversity is celebrated, and creativity is valued.
You'll be responsible for
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Prioritising tasks
Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures.📦
Managing stock flow
Stocking flow including inbound goods processing, returns processing, transfers, and invoice management.💬
Providing customer service
Providing excellent customer service and effectively handling customer complaints and queries.What we're looking for
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Operations knowledge
Experience with stock flow and inventory management processes.View
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Customer service skills
Demonstrated ability to handle customer complaints effectively.View
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Attention to detail
Strong multi-tasking skills with a keen eye for detail.View
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