About the job
As an Operations Coordinator at JB Hi-Fi, you will play a vital role in delivering exceptional customer service while maximizing profitability and enhancing efficiency through the Operations Team. Your contributions will ensure operational excellence by following policies and procedures, ensuring compliance, and maximizing efficiency. The team thrives in a fast-paced, diverse environment where creativity and ideas are valued.
You'll be responsible for
⚙️
Coordinating operations
Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures📦
Managing stock flow
Stocking flow including inbound goods and processing, returns processing, transfers, invoice management, etc🔒
Ensuring compliance and safety
Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reportingKey criteria
📦
Operations knowledge in retail
Experience with stock flow and inventory management processes.View
🤝
Customer service skills
Demonstrated ability to handle customer complaints effectively.View
🔍
Strong attention to detail
Proven capability to manage multiple tasks with precision.View
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