About the job
As an Operations Coordinator at JB Hi-Fi, you will play a vital role in delivering exceptional customer service while maximising profitability and enhancing efficiency. This job is all about operational excellence, ensuring that policies and procedures are followed, and compliance is maintained. The team thrives in a fast-paced, fun environment where creativity and ideas are celebrated.
You'll be responsible for
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Coordinating operations
Prioritising tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measures📊
Managing stock flow
Stocking flow including, inbound goods and processing, returns processing, transfers, invoice management, etc✅
Ensuring compliance
Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reportingKey criteria
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Operations experience
Demonstrated experience in retail operations and stock flow.View
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Attention to detail
Proven ability to manage inventory with precision.View
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Customer service skills
Solid experience in handling customer complaints effectively.View
