Urban Utilities2 followers2 jobs

Operations Hub Support Officer

JuniorMid levelFull-timeHybridFortitude Valley QLD, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Support Officer at Urban Utilities, you will play a vital role in ensuring the smooth operation of our water and wastewater networks. This job is all about enhancing the quality of life for our communities by providing exceptional support to our Control Room Operators and Crew Leader. The team thrives on collaboration and adaptability, making every shift an exciting opportunity to contribute to public health and customer satisfaction.

You'll be responsible for

📊

Collating operational data

Using SCADA, Power BI and other reporting tools to collate operational data.
📧

Managing the Network Access Inbox

Handling planned works, permit extensions, failed shuts and scheduling queries.
☔

Supporting the Control Room

Assisting during wet weather events and incident management.

Key criteria

📊

Operational data management

Experience collating operational data using SCADA and Power BI.

View

📧

Network Access management

Demonstrated experience managing enquiries and permit applications.

View

💧

Water quality support

Experience handling water quality enquiries and providing resolutions.

View

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3 criteria for this job
Operational data management
Experience collating operational data using SCADA and Power BI.

View

Network Access management
Demonstrated experience managing enquiries and permit applications.

View

Water quality support
Experience handling water quality enquiries and providing resolutions.

View

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