Independent Pharmacies Australia (IPA)1 follower3 jobs

Operations Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaBusiness operationsCustomer successOperations consultingPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Operations Manager for Chemist Discount Centre at DBG Health plays a vital role in providing operational leadership and support across the CDC store network. This position is essential for ensuring the effective execution of CDC’s brand strategy, working closely with internal teams and store partners to drive operational excellence. The team values collaboration, innovation, and a commitment to helping people feel better, creating a supportive and empowering environment.

You'll be responsible for

🔗

Providing operational support

Provide end-to-end operational support to the CDC brand, acting as a key liaison between Support Office teams and CDC stores.
🏫

Leading onboarding and training

Lead store onboarding, conversion, and training activities, ensuring new and existing stores are set up for success.
📣

Delivering operational communications

Own and deliver weekly CDC operational communications, ensuring clarity, consistency, and alignment across the network.

Skills you'll need

⚙️

Operations management

Demonstrated experience in operations, retail, or network support roles, ideally within pharmacy, retail, or franchised environments.
🤝

Stakeholder management

Strong stakeholder management skills, with the ability to work collaboratively across multiple teams and store partners.
📊

Analytical skills

Strong analytical and reporting capability, with experience supporting performance and operational decision-making.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Operations management experience
Demonstrated experience in operations within pharmacy or retail environments.

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Stakeholder management skills
Strong ability to collaborate across multiple teams and store partners.

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Store onboarding and training experience
Proven experience in onboarding and training delivery for retail operations.

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Analytical and reporting skills
Strong capability in data analysis to support operational decision-making.

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Effective communication skills
Confident in presenting and facilitating training sessions to diverse groups.

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