Patient Access Officer
About the job
This job is about joining the Oral Health Victoria team as a Patient Access Officer, where you will play a vital role in enhancing the oral health of Victorians. Your work will directly impact the patient experience at the Royal Dental Hospital of Melbourne, ensuring that every patient receives exceptional care and support. The team values collaboration and is dedicated to making a real difference in people's lives.
You'll be responsible for
❤️
Providing patient-centered care
Delivering high-quality customer service to patients and ensuring their needs are met.📅
Managing patient appointments
Greeting and checking in patients, completing registration, and providing relevant information.🗂️
Supporting administrative functions
Providing administrative support across the patient experience, including handling calls and documentation.Key criteria
🗂️
Health administration experience
Demonstrated experience in health administration roles is essential.View
📞
Customer service skills
Proven ability to provide exemplary customer service and resolve complaints.View
🖥️
MS Office proficiency
Experience with MS Office and strong computer literacy is required.View
View more
