Patient Administration Assistant Casual
About the job
As a Patient Administration Assistant at St John of God Geraldton Hospital, you will play a vital role in ensuring every patient’s journey begins smoothly. Your attention to detail and commitment to creating a welcoming experience will make a significant impact on patient care. The team thrives in a fast-paced environment, focusing on professionalism, empathy, and excellence in every interaction.
You'll be responsible for
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Facilitating patient admissions
Managing all aspects of patient pre-admission, including paperwork, data entry, and patient fee estimates to ensure a smooth admission process.🤝
Providing excellent customer service
Attending to hospital reception and ensuring a high level of customer service in a professional and courteous manner.🚨
Monitoring hospital systems
Responding to critical and non-critical hospital alarms and security systems according to hospital procedures.Key criteria
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Patient admissions experience
Demonstrated experience managing patient admissions in a healthcare setting.View
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Document management skills
Solid understanding of document management with meticulous attention to detail.View
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Computer proficiency
Experience with MS Office and familiarity with webPAS is highly regarded.View
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