NSW Health114 followers1026 jobs

Patient Services Officer - Emergency Department

JuniorPart-timeOfficeNewcastle St, East Maitland NSW 2323, AustraliaAdministrationCustomer servicePosted 2 days ago
View your fit0 of 5 criteria met

About the job

The Patient Services Officer position at Calvary Mater Newcastle is all about creating a warm and welcoming environment for patients, families, and visitors. This vital frontline job ensures that everyone who enters the hospital feels cared for and respected. The team thrives on collaboration and values a supportive atmosphere, making it a fantastic place to grow and contribute to the community.

You'll be responsible for

📞

Providing patient support services

Offering courteous, effective, and efficient patient support services, including obtaining medical records and handling inquiries.
🖥️

Maintaining information systems

Running i.PM reports and maintaining information for electronic whiteboards and patient transport bookings.
🗂️

Clerical support

Providing general clerical support for the clinical team as requested to ensure smooth operations.

What we're looking for

📞

Demonstrated communication skills

Strong verbal communication and excellent telephone manner are essential.

View fit

🗂️

Organisational skills

Ability to manage multiple tasks efficiently in a busy environment.

View fit

🤝

Interpersonal skills

Experience working effectively within a multidisciplinary team.

View fit

View more

Meet the team

About the company

pending fit

0 of 5 criteria met
Demonstrated communication skills
Strong verbal communication and excellent telephone manner are essential.

View

Organisational skills
Ability to manage multiple tasks efficiently in a busy environment.

View

Interpersonal skills
Experience working effectively within a multidisciplinary team.

View

Knowledge of medical terminology
Understanding of medical terms to support patient services.

View

Commitment to confidentiality
Ability to maintain discretion and confidentiality in all interactions.

View

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