About the job
The Patient Services Officer (Medical Receptionist) at GenesisCare is a vital part of the oncology clinic team in Albany, Western Australia. This job offers an exciting opportunity to make a meaningful difference in patients' lives by providing exceptional service and support. The team values collaboration, flexibility, and a commitment to delivering the best possible care experience.
You'll be responsible for
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Welcoming patients
Being a welcoming first point of contact for patients and carers, providing friendly and professional service in person and over the phone.📞
Managing bookings
Managing patient bookings, appointment confirmations and clinic schedules.🗂️
Maintaining records
Maintaining patient records and completing accurate data entry.Key criteria
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Medical reception experience
Demonstrated experience in medical reception or healthcare administration.View
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Strong communication skills
Proven ability to manage patient inquiries professionally.View
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Organisational skills
Experience managing bookings and clinic schedules accurately.View
